What we do with your details
We collect the minimum needed to reply to an enquiry, we do not sell it, and you can ask us to delete it at any time.
Last updated 2 September 2026
What we collect
When you request a quote we store your name, email address, the company or HOA you named, the service you selected, and your message. Nothing else is captured.
Why we hold it
Solely to reply to you with a quote and, if the work goes ahead, to keep a record of how the job started. We do not add you to a mailing list, and we never sell or share these details with third parties for marketing.
How long we keep it
Quote requests that do not become jobs are deleted after twenty-four months. Records for work we have carried out are kept for as long as we need them for our own accounts and insurance.
Asking us to delete it
Email rsmith@elitelawninc.com and we will remove your details and confirm within five working days. You do not need to give a reason.
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